We offer the following DIR contract vehicle to our government customers:

DIR-TSO-3439 Contract, Emergency Preparedness Hardware, Software and Related Services

DIR Contact: Sandy Fang

Email: sandy.fang@dir.texas.gov
Phone: (512) 475-4650
Fax: (512) 475-4759

Vendor Name:
Johnston Technical Services, Inc. Dba: JTS

DIR Vendor ID: 1752621300800

JTS Contact: Kyle Fuller

Email: kyle@jts.net
Phone: (972) 620-1435 x125

These may be sent via email to sales@jts.net or faxed to 972-247-5023. All quote requests should reference “DIR Quote Request.”

How to Order

• Generate a purchase order, made payable to JTS. Note: You must reference Contract Number DIR-SDD-1762 and the JTS Quotation Number on your purchase order.
• All order forms must be submitted with a signed copy of the entity’s purchase order
• All order forms must include a legible PHYSICAL SHIP TO address (not a P.O. Box number) and a contact name, telephone number, and e-mail address for this address.
• All order forms must include a legible INVOICE TO address, a contact name, and telephone number for this address.
• Products being ordered must be indicated on the order form correctly.
• The total products listed on the order form must match the total products ordered on the purchase order (price, quantity, and description).
• Fax your purchase order to JTS at 972-247-5023 or email to sales@jts.net.

Asentria

Asentria solutions gives clients monitoring, access, and control of the remote or unmanned locations on their network, which enables them to reduce the cost of operating the network and risk of a loss of service.

GVD

Ever since the foundation in 2007, the Genius Vision Digital (GVD) has devoted itself to the development and innovation of the video management systems and the network video recorders for some particular applications such as large-scale projects, multi-site projects and transportation. After a few years of effort, the Taipei-based company has become a well-known provider of professional HD IP video surveillance and has the sales arms set up in New Delhi, India and Dallas, USA.

isonas

Founded in 1999, ISONAS is the first access control company to design and manufacture a cutting-edge, IP-to-the-door solution that eliminates needless complexity—including inconvenient control panels, separate power supply, and dedicated hard-wiring. Our network-based PowerNet™ reader-controllers offer a patented technology that easily integrates with Windows-based software to deliver more simplicity, greater value, and total flexibility to go places you never thought possible. With 50,000+ readers already installed worldwide across a range of commercial and private organizations, ISONAS provides a proven solution that is revolutionizing the industry. Based in Boulder, Colorado, our company is privately held.

NETGEAR_Logo

Netgear is a global networking company that delivers innovative products to consumers, businesses and service providers. The Company’s products are built on a variety of proven technologies such as wireless (WiFi and LTE), Ethernet and powerline, with a focus on reliability and ease-of-use. The product line consists of wired and wireless devices that enable networking, broadband access and network connectivity. These products are available in multiple configurations to address the needs of the end-users in each geographic region in which the Company’s products are sold.

APPENDIX C – PRICING INDEX DIR-TSO-3439
JOHNSTON TECHNICAL SERVICES INC.

Contract Discount Schedule

Pricing Sheets

All products sold under this DIR contract contain the standard manufacturer warranty. The standard JTS warranty on all installation and maintenance services is one (1) year from date of performance.

JTS has a one (1) business day response turnaround policy for all product warranty and manufacturer maintenance agreement inquiries.

All product and service inquiries will be processed at the following location:
5310 S. Cockrell Hill Road, Dallas, TX 75236.

All returns, exchanges, and/or defective products purchased must be reported within 30 days of receipt. Upon contact, a Return Merchandise Authorization (RMA) number will be issued. The RMA number is required to complete any return transaction within 30 days of receipt of the product. Freight charges on all returns are FBO shipping point.

Except for products found defective upon installation, all hardware products must be returned in their original packaging. Some manufacturers charge a restocking fee for hardware products. This fee is determined on a case-by-case basis.

Requests for returns due to incorrect ordering by the customer will be handled on a case-by-case basis. If JTS cannot authorize the return, the customer will be required to pay for the product. If the return is authorized, the customer is responsible for the cost of returning the product. A replacement product will not be shipped until the vendor has received the merchandise being returned.

If the return is due to a defective product or the wrong product shipped, JTS is responsible for the cost of returning the product.

Any attempts to return merchandise after 30 days of receipt must be made directly with the manufacturer of the product. See the manufacturer’s warranty for more information.